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JNeale
JNeale
Participant
March 16, 2019
Answered

photoshop 20.0.4 update failed

  • March 16, 2019
  • 1 reply
  • 965 views

I regularly use the Creative Cloud desktop app to update Lightroom and Photoshop. With the release of v20.0.4 I attempted an update. My current version of Photoshop was uninstalled but the new version failed to download/install. Now I can't seem to use the desktop app to install the previous version. I can't find any info about this issue on the web. This brings my photography business to a grinding halt! Please help!

This topic has been closed for replies.
Correct answer Abambo

There are many reasons why an install may fail. What was the error code?

If you suspect a download problem look here for the direct links to the CC software: https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 16, 2019

There are many reasons why an install may fail. What was the error code?

If you suspect a download problem look here for the direct links to the CC software: https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

ABAMBO | Hard- and Software Engineer | Photographer
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