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piotrs24240452
Participant
December 21, 2019
Question

Photoshop 21.0.2 Error code 183

  • December 21, 2019
  • 1 reply
  • 4094 views

Exit Code: 183
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CCX-Process-mul', version:3.4.0.90
FATAL: Error occurred in install of package (Name: CCX-Process-mul Version: 3.4.0.90). Error code: '183'
WARN: Program "C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe" failed with exit code: 3

 

System: Windows 10 Home 64bit

Lightroom and Lightroom Classic has been installed without problems but PHOTOSHOP gives this error. Please, help!

    This topic has been closed for replies.

    1 reply

    assause
    Community Expert
    assauseCommunity Expert
    Community Expert
    December 21, 2019

    Uninstall Security soft and re-install Photoshop.

    https://community.adobe.com/t5/get-started/exitcode-183%E3%81%8C%E5%87%BA%E3%81%A6photoshop-20-0%E3%81%8C%E3%82%A4%E3%83%B3%E3%82%B9%E3%83%88%E3%83%BC%E3%83%AB%E3%81%A7%E3%81%8D%E3%81%AA%E3%81%84/td-p/4787974

      G
      garchabig
      Participant
      March 16, 2020

      Hi. I have the same problem. I tried to uninstall the security soft (ESET) but it did not work, the problem persists, that is, when I try to install Photoshop (also Dreamweaver) and the installation has reached a certain percentage of progress, it stops and then reports the following:

       

      03/15/20 20:53:40:179 | [WARN] | 3224 | HDSetup | HDPIM | RunProgramCommand | | HDPIM | 11996 | Program "C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: 3
      03/15/20 20:53:40:180 | [FATAL] | 3224 | HDSetup | HDPIM | InstallHelper | | HDPIM | 11996 | Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul-x64', version:3.7.4.29
      03/15/20 20:53:40:373 | [FATAL] | 3224 | HDSetup | HDPIM | InstallHelper | | HDPIM | 11996 | Error occurred in install of package (Name: CC-Library-mul-x64 Version: 3.7.4.29). Error code: '183'
      03/15/20 20:53:40:606 | [INFO] | 3224 | HDSetup | HDIM | ApplicationContext | | HDIM | 7004 | Exit Code: 183
      -------------------------------------- Summary --------------------------------------
      - 2 fatal error(s), 0 error(s), 1 warnings(s)

      FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul-x64', version:3.7.4.29
      FATAL: Error occurred in install of package (Name: CC-Library-mul-x64 Version: 3.7.4.29). Error code: '183'
      WARN: Program "C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: 3
      -------------------------------------------------------------------------------------

      03/15/20 20:53:40:638 | [INFO] | 3224 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 7376 | Inside hdpimControlProgress for request type '2' with driverXML
      03/15/20 20:53:40:640 | [INFO] | 3224 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 7376 | Exiting hdpimControlProgress with status '0'
      03/15/20 20:53:40:885 | [INFO] | 3224 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 7008 | Released product specific lock for SAPCode: DRWV
      03/15/20 20:53:40:885 | [INFO] | 3224 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 7008 | Released product specific lock for SAPCode: CCXP
      03/15/20 20:53:40:885 | [INFO] | 3224 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 7008 | Released product specific lock for SAPCode: LIBS
      03/15/20 20:53:41:135 | [INFO] | 3224 | HDSetup | HDIM | ApplicationContext | | HDIM | 7000 | Exit Code: 183
      -------------------------------------- Summary --------------------------------------
      - 2 fatal error(s), 0 error(s), 1 warnings(s)

      FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul-x64', version:3.7.4.29
      FATAL: Error occurred in install of package (Name: CC-Library-mul-x64 Version: 3.7.4.29). Error code: '183'
      WARN: Program "C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: 3
      -------------------------------------------------------------------------------------

      G
      garchabig
      Participant
      March 17, 2020

      Maybe I did not express myself correctly, I removed the ESET security soft without any problem and then tried to install the Adobe soft but without success. In other words, after I removed ESET I tried to install the Adobe soft, but the error continues. Regards.


      Solution (thanks Samoreen https://feedback.photoshop.com/photoshop_family/topics/cc-desktop-app-stuck-in-an-endless-loop). This worked for me:

      - Login under the built-in admin account, in safe mode with network support.
      - Kill any Adobe process that might be running.
      - Launch the installer.

       

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