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francescotacconi
Inspiring
July 7, 2015
Answered

Photoshop CC 2015 non accede al Cloud

  • July 7, 2015
  • 1 reply
  • 658 views

Buongiorno

ho letto tutti i forum e le FAQ ma non riesco a risolvere il mio problema.

Ho acquistato da poco l'abbonamento alla Creative Cloud 2015.

Tutti i programmi della Suite accedono al Cloud e ai relativi servizi tranne Photoshop.

Uso Mac Os X Yosemite.

Ho permesso l'accesso a Photoshop nel Firewall.

Accedo liberamente agli host adobe.

Il file host contiene questi dati:

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting.  Do not change this entry.

##

127.0.0.1    localhost

255.255.255.255    broadcasthost

::1             localhost

fe80::1%lo0    localhost

Quando apro Photoshop compare una finestra che mi chiede se voglio permettere l'accesso alla rete e acconsento.

Tuttavia nel menu Aiuto le voci Gestione Account - Accedi - Aggiornamenti non sono cliccabili.

Nelle preferenze non risulta attivo l'accesso e la relativa possibilità di sincronizzazione.

Mi potreste aiutare per cortesia

Buona giornata e buon lavoro

Francesco

This topic has been closed for replies.
Correct answer Atul_Saini

We would certainly try to assist you  with this, we would like to know if you are you trying to update Adobe Photoshop CC 2015?

You may use direct download link to update: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools

1 reply

Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
July 7, 2015

We would certainly try to assist you  with this, we would like to know if you are you trying to update Adobe Photoshop CC 2015?

You may use direct download link to update: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools

francescotacconi
Inspiring
July 7, 2015

Something on my Mac must be blocked

this is the answer when I try to download:

Access Denied

  You don't have permission to access "http://trials3.adobe.com/AdobeProducts/PHSP/16/osx10/Photoshop_16_LS20.dmg?" on this server.

Reference #18.8c39984e.1436265785.f179af8 

Atul_Saini
Community Manager
Community Manager
July 7, 2015

Please follow "Note: Very Important Instructions" mentioned on: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools‌ and initiate the download.