When I try to start Photoshop CC 2017 in my PC (Win 10) I get message: Validating software license…
And this happens again and again.
I tested my Adobe ID account and it is in good condition. All other applications will work, including the Adobe Creative Cloud.
I can also log in to my Adobe Account.
I also uninstall and reinstall Photoshop, but it did not help.
What should I do now?
HI markkul62741483,
Please follow the steps below.
First off make sure you have Followed steps mentioned in Adobe Creative Cloud sign-in errors
Rename Slcache and Slstore
> Navigate to C:/ProgramData\Adobe\ (Program data is hidden Folder) and rename Slstore it to Slstore.old
> Navigate to C:\Program Files (x86)\Common Files\Adobe\ and rename Slcache to Slcache.old
2. Now Following Adobe Creative Cloud sign-in errors Rename opm.db File
> Navigate to the OOBE folder.: - \Users\[username]\AppData\Local\Adobe\OOBE
> Rename the opm.db file to opm.old.db
3. Run Cleaner to clean install Adobe Creative cloud and Photoshop.(If step 1 and 2 does not resolve the issue)
> Refer Use the Adobe Creative Cloud Cleaner Tool to solve installation problems
Please let ,me know if further assistance is required or if this works.
Regards
Himanshu Guptaa
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