Hello - I would appreciate help from the Adobe community ...
I am attempting to install Adobe Photoshop CC (2015), but continue to get the error:
"Some of the application components are missing from the Application directory, Please reinstall the application." every time I attempt to launch the application (see screenshot below).
The Download / Extraction / Installation process runs successfully each time I attempt it ... I have reinstalled the application six times, as well as followed the instructions to use the Adobe Cleaner Tool to remove all Creative Cloud components, and redownloaded the Creative Cloud application as well as the Photoshop CC ...
I've rebooted my computer each time ... still to no avail.
I've looked through the logs in the PDApp.log file, and found these two error msgs:
[ERROR] | | ASU | OPM | P7Native | | | 7372 | OOBElib returned error: 1
[ERROR] | | ASU | OPM | CryptEngine | | | 6512 | Failed in key3List generation
System info:
I am running Windows 7 Enterprise - Service Pack 1; 64-bit
Intel i7-2640M CPU @ 2.8GHz
16GB RAM
Adobe Creative Cloud version 3.6.0.248
Please help. Really have no idea what to do next ...
1 Correct answer
contact adobe support by using a browser that accepts cookies and allows popups, click here and as soon as it's available click 'still need help', https://helpx.adobe.com/contact.html
4
Replies
Thank you for the reply. Double-clicking the Photoshop.exe file in the Adobe Photoshop CC 2015 directory gives the same result (see screenshot below) ...
The Adobe Photoshop CC 2015 folder where the Photoshop.exe file is located has the following properties:
- 1.38GB in Size
- 5,170 files; 1,016 Folders are installed
(screenshot of this also below).
I've already used the cleaning tool and reinstalled this seven times ... same result every time.
Suggestions?@
Do not help, the problem remains 
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