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A
ashleyf24381340
Participant
December 30, 2016
Answered

Photoshop CS6 Extended

  • December 30, 2016
  • 2 replies
  • 2173 views

I purchased the CD of Photoshop CS6 Extended about 4 years ago.  I recently got a new computer that doesn't have a CD drive.  I've tried the old version downloads, but none of them are working.  I keep getting an error that says something is missing.  I tried to download the Application Manager, but still no luck.  I have my serial number.  I just need the download to install properly.  Please help!

    This topic has been closed for replies.
    Correct answer Bani Verma

    Thanks for the reply Ashleyf24381340 ,please follow the instructions given in the following link to install CS 6 on Mac OS Sierra and share the results: Installing Creative Suite on macOS 10.12 (Sierra).

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 30, 2016

    kglad links in reply #1 here https://forums.adobe.com/thread/2241704 may help

    HOWEVER... if you now have Mac El Capitan/Sierra or Windows 10, your 4 year old program may never work properly

    You did not mention computer details (which you should do with any question) so POSSIBLE answers for either

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

    -https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    A
    ashleyf24381340Author
    Participant
    December 30, 2016

    I have a late 2015 iMac that has Sierra on it.  I've downloaded the app from that link, and that's what's not working.  So it most likely won't work since the software is outdated?

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    December 30, 2016

    Thanks for the reply Ashleyf24381340 ,please follow the instructions given in the following link to install CS 6 on Mac OS Sierra and share the results: Installing Creative Suite on macOS 10.12 (Sierra).

      Bani Verma
      Community Manager
      Bani VermaCommunity Manager
      Community Manager
      December 30, 2016

      Hi Ashleyf24381340,

      Kindly let us know if you have tried to download the Photoshop CS 6 setup from the following link as well, if not please try downloading and installing it from here and share the results: Download Adobe Creative Suite 6 applications.

      Click here to know more about How to download, install, and activate Adobe applications.

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