When i recently purchased a new computer, i had my old hard drive mirrored to avoid reinstalling all my software individually. Photoshop CS6 opened the first time with a dialog box about it being a limited free trial. I now have to entre the license number to get it to work. I have checked my Adobe account and its not there. The online assistant was of no use, there is no support of CS6 because it is too old and they want me to sign up for a monthly subscription. I'm retired and don't want any more monthly paymnents. Is there any work around or finding the license number hidden in some file in the Adobe directory?
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.
1 - Adobe does not do support via email
2 - if Adobe did use email, it would not be by a free outlook account
You need to post the Adobe ID that shows in a private message so that person may be banned
For example... this is you https://community.adobe.com/t5/user/viewprofilepage/user-id/23950319
Log-in to your Adobe account below. Assuming you registered your product initially, the serial number should be on file.
Migrating old programs rarely works. You should always use the installation disks or downloads you received at purchase. The installation routine makes essential changes to upper level system files so you can continue using the software.
Hope that helps.
If you lost your serial number and instalLation disks, unfortunately you're out of luck. Creative Suite is no longer legally sold by any vendor, retailer or country.
Photoshop Elements or Premier Elements (approx $100, no subscription needed).
Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:
- Photoshop CC and Photoshop on iPad
- Lightroom on desktop, mobile and the web
- Lightroom Classic
- Portfolio website + hosting
- Spark with premium features
- 20 GB cloud storage (upgradable to 1 TB).