When i recently purchased a new computer, i had my old hard drive mirrored to avoid reinstalling all my software individually. Photoshop CS6 opened the first time with a dialog box about it being a limited free trial. I now have to entre the license number to get it to work. I have checked my Adobe account and its not there. The online assistant was of no use, there is no support of CS6 because it is too old and they want me to sign up for a monthly subscription. I'm retired and don't want any more monthly paymnents. Is there any work around or finding the license number hidden in some file in the Adobe directory?
Sorry. I'm new to the forum and don't know my way around. I received a private message from AdobeHelpLine24x7@outlook.com Do you know if this is a legitimate Adobe site.  over the weekend and today i exchanged 15 messages and received an offer for a license today. This person then asked for information that he should already have or doesn't need. I'm afraid its a scam. Adobe should know about it as well as whoever is managing the forum. I would appreciate some sort of reply. Thanks Gordon Manson
Migrating old programs rarely works. You should always use the installation disks or downloads you received at purchase. The installation routine makes essential changes to upper level system files so you can continue using the software.
Hope that helps.
Nancy O'Shea— Product User, Community Expert & Moderator
If you lost your serial number and instalLation disks, unfortunately you're out of luck. Creative Suite is no longer legally sold by any vendor, retailer or country.
Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following: - Photoshop CC and Photoshop on iPad - Lightroom on desktop, mobile and the web - Lightroom Classic - Portfolio website + hosting - Spark with premium features - Bridge - 20 GB cloud storage (upgradable to 1 TB). https://www.adobe.com/creativecloud/photography.html
Nancy O'Shea— Product User, Community Expert & Moderator
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