Skip to main content
Participant
June 19, 2012
Question

Photoshop Cs6 Install fail

  • June 19, 2012
  • 2 replies
  • 3433 views

I have downloaded Photoshop cs6 and recieved my serial from adobe this morning , the download completes but when i try to install in Frensh language mode , but the install fails and a message sais (in Frensh) : Echec de l'installation

Il existe une version préliminaire ou non compatible de l'application Adobe Photoshop CS6 sur cet ordinateur. Vous devez supprimer la version compatible avant de procéder à l'installation à partir du support actuel.

Si les problémes persistent, Contactez Le service Clientèle pour obtenir de l'aide.

Please what is the problem , i have deleted every single version of photoshop and also cleaned with Adobe creative suite cleaner Tool , i have done it all , please help me , please

This topic has been closed for replies.

2 replies

Mylenium
Legend
June 20, 2012

You have remnants of the PS CS6 public Beta. Check the PS forum. There's a long thread on how to remove everything properly.

Mylenium

Inspiring
June 20, 2012

What is your OS ?

Also you have the Photoshop CS6 as a part of CCM or standalone product.

MaxPayne3Author
Participant
June 20, 2012

Im working on Windows XP sp2 , i have The photoshop cs6 as a standalone product , please , im desperate

Participant
June 20, 2012

Je suis dans la même situation que toi j'ai tous essaier même ccleaner mais rien je suis désepérer j'ai besoin de ce logiciel.