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I downloaded Photoshop CS6 but I need my serial number to activate it. The Adobe page where I downloaded the product (Localize o número de série rapidamente) said that I could locate them in my page on the 'My Products' section, but it's empty; it also said that, if empty, I should check the mail Adobe sends to my mail when a product is downloaded. But I haven't received such mail even though I already have my Adobe ID.
Could anyone help me?
Thanks for the answer. For now I managed to solve the problem so it won't be necessary but I will keep the link you provided close by should I need help again.
Thank you for your time.
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Hotglass if you are unable to locate your serial number under your account then please contact our support team directly at Contact Customer Care. You can find additional details regarding locating registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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Thanks for answering but what you suggest is what I already tried and led me to make my question on this forum: when i go to 'Contact Costumare Care' I'm givena list of options for what is the problem, which takes me to the page that should help solve it. However, on the 'Find your serial number' page is the problem I already presented in my question: the page says that the serial number for the product i downloaded is in my Adobe ID page under the 'My Products' page, which it isn't, and it says that, in such case, i should check the mail Adobe sends to my email when an Adobe product is downloaded, but I haven't received such mail.
And that is the problem: the solutions provided for me require things that I simply don't have because they were supposed to have been provided by Adobe itself.
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Hotglass please click on the blue box which says Still Need Help at https://helpx.adobe.com/contact.html?step=DSGN_downloading-installing-setting-up_serial-numbers-rede.... You will then be given the option to chat with a member of our support team.
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Thanks for the answer. For now I managed to solve the problem so it won't be necessary but I will keep the link you provided close by should I need help again.
Thank you for your time.
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Kindlyplease help me to get my serial number for photoshop
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Lost information - see reply #1 in https://forums.adobe.com/thread/2008767
- page has links to programs to find an installed serial number in Mac or Windows
- includes link to your Adobe account to check for registered serial numbers
- when you find your serial number(s) write them down and put in a desk drawer