photoshop CS6 sign in required not working

[jmerritt24]

the username/password is correct. it just will not proceed....

[Rajashree Bhattacharya]

Hi jmerritt24,

You can perform the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

It might help to reolve your issue.

Regards,

Rajshree

[jmerritt24]

What is weird is the product is already registered and i can see it online when i login….

I can login fine to the adobe id account.

I just cant clear this message and login from photoshop cs6….it is counting down from 7 days….

[Romsinha-9KMEUt]

Hi jmerritt24,

Please update Application Manager by installing CC desktop: https://creative.adobe.com/products/creative-cloud . Launch Photoshop and try to sign in. Please let us know whether it worked.

Regards,

Romit Sinha

[jmerritt24]

I cannot get the download to begin….i click download and nothing happens….

[Romsinha-9KMEUt]

Please try the direct download: http://prodesigntools.com/adobe-cs6-direct-download-links.html .

Kindly follow the very important instructions before download.

[jmerritt24]

I don’t see Application Manager or CC desktop listed there…sorry

[John Waller]

I think Romsinha intended to provide a direct link to the CC products (not CS6)

http://prodesigntools.com/adobe-cc-direct-download-links.html

[jmerritt24]

I still don’t see “application manager” listed anywhere for download though.

[Romsinha-9KMEUt]

Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/cc-download-button-gives-aam.html and try downloading CC desktop from www.creative.adobe.com .

[ProDesignTools]

Hi jmerritt,

For Adobe CC, the application manager or "Desktop App" is listed (and linked) near the bottom of the chart on the URL that John posted.

[jmerritt24]

Why must i do all this???? i paid big money for this program. Why isnt the adobe id login working???? i want to use my software…..i only have 3 days left now and none of these suggestions make any sense.

[jmerritt24]

I cannot connect to the site for the download, page unavailable. It isnt the firewall. I have bypassed it, i cant download or sign in.