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Photoshop CS6 (Update Failed) (U44M1P7)

Explorer ,
Nov 30, 2015 Nov 30, 2015

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The last 2 times I received an update for CS6 thru my Creative Cloud App, the update failed. I am a subscriber to the Photographer's Bundle so I do have a functional and up to date Photoshop & Lightroom CC 2015 but I would like to get CS6 updated as well. The only change since the last time the update worked, (and it's a big one), I upgraded from Windows 7 to Windows 10. That upgrade was completed on Sept. 26th and the November Upgrade was completed in early November. Anyone experiencing the same problem?

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correct answers 1 Correct answer

LEGEND , Dec 22, 2015 Dec 22, 2015

Did you tried updating via Direct download link?

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Adobe Employee ,
Nov 30, 2015 Nov 30, 2015

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Please refer Installation failed. Error U44M1P7 | Updates

Regards

Anupriya Khare

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Explorer ,
Dec 01, 2015 Dec 01, 2015

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Thanks, file renaming didn't resolve so I guess I'm going to have to uninstall and reinstall. Will try that later. Larry

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LEGEND ,
Dec 22, 2015 Dec 22, 2015

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Did you tried updating via Direct download link?

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Explorer ,
Dec 22, 2015 Dec 22, 2015

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Thanks, problem solved, extract folder was (hiding) on my desktop!!

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Explorer ,
Dec 20, 2015 Dec 20, 2015

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I need some installation help. Since the file renaming failed to fix the problem, I deactivated and uninstalled my CS6 application today. Now I'm trying to install, the download has 2 files, (Photoshop_13LS16.exe) and (Photoshop_13LS16.7z). After double clicking the (.exe) file it takes about 2 mins. extracting files then  nothing happens. The other file opens to other folders none of which appear to be executable and the .exe file in that folder errors out. I know these install files worked before, what am I doing wrong??

Thanks, Larry

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Explorer ,
Dec 22, 2015 Dec 22, 2015

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I need some installation help. Since the file renaming failed to fix the problem, I deactivated and uninstalled my CS6 application today. Now I'm trying to install, the download has 2 files, (Photoshop_13LS16.exe) and (Photoshop_13LS16.7z). After double clicking the (.exe) file it takes about 2 mins. extracting files then  nothing happens. The other file opens to other folders none of which appear to be executable and the .exe file in that folder errors out. I know these install files worked before, what am I doing wrong??

Thanks, Larry

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