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johnr82110430
Participant
October 24, 2015
Answered

Photoshop Elements 14 on PC and Mac

  • October 24, 2015
  • 1 reply
  • 3871 views

I have got Photoshop Elements 14 installed & activated on my PC.  I understand I'm able to install a second copy on my laptop, however the laptop is a Mac, and the activation key I have used on the desktop is not accepted for the Macbook - i obviously had to download different version to try.  Is there a way around this, or am I only able to install it on two Windows systems

    This topic has been closed for replies.
    Correct answer Govardhan.V

    You can use the serial number on both Windows as well as Mac computers if the serial number is for Multi Platform.

    If you had purchase Windows version , you cannot use it on Mac computers , you might need to purchase  Mac version separately.

    1 reply

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    October 24, 2015

    You can use the serial number on both Windows as well as Mac computers if the serial number is for Multi Platform.

    If you had purchase Windows version , you cannot use it on Mac computers , you might need to purchase  Mac version separately.

    J
    johnr82110430Author
    Participant
    October 25, 2015

    Thank you for that.  Yes, I seem to have gone for the 'Windows-only' version as it was the only one on offer at the time - yet again, the curse of Adobe I suppose.

    Thanks again.

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    January 7, 2016

    Hi John,

    You may not be cursed. Since you're running the most recent version of Elements, then Adobe Customer Service can do a complimentary platform swap:

    Exchange an Adobe product for a different language or platform version‌

    You could see if they would exchange it to a multi-platform serial number... It's been done before.

    Normally, with the boxed Elements products there is a single serial number that will work on either Windows or Mac, with discs for each platform in the box. For downloaded Elements products, the software installer & license will be for either Mac or Windows. For these purchases, the customer receives a serial number that is platform-dependent - but is swappable as described above.


    In both cases, the license can be activated on two machines.

    Hope that helps!

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