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Inspiring
October 11, 2018
Beantwortet

Photoshop Elements 2019

  • October 11, 2018
  • 1 Antwort
  • 2007 Ansichten

I have Windows-10, and when I purchased Photoshop Elements 2018, I had to go through hoops in order to get the blasted thing to work.  That included changing settings in the operating system that, frankly, made me a little nervous.  Reading the forum, apparently this was a common problem other users encountered as well.  Has this been fixed?  There was no problem downloading the product, but getting it to open and work, never happened. 

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    Beste Antwort von ruralrich

    Ruralrich, what errors did you encounter while installing Photoshop Elements 2018?  Have you encountered any new errors while installing Photoshop Elements 2019 on the Windows 10 computer?


    I've haven't purchased the 2019 version.  There was no kind of error code with the 2018 version.I just couldn't 'open' (for the lack of a better word) it.  I couldn't get to the tools the software provided.When I contacted the Adobe community, I got an answer back that had me change an internalsetting within Windows 10.  That fixed the problem.

    On ‎Friday‎, ‎October‎ ‎26‎, ‎2018‎ ‎12‎:‎53‎:‎44‎ ‎PM‎ ‎PDT, Jeff A Wright <forums_noreply@adobe.com> wrote:

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    Photoshop Elements 2019

    Jeff A Wright marked their reply on Photoshop Elements 2019 as helpful. View the full reply

    Marked as helpful:

    Ruralrich, what errors did you encounter while installing Photoshop Elements 2018?  Have you encountered any new errors while installing Photoshop Elements 2019 on the Windows 10 computer?

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    1 Antwort

    kglad
    Community Expert
    Community Expert
    October 11, 2018

    if you have a clean 64bit os, there should be no problem with either 2018 or 2019.

    Inspiring
    October 12, 2018

    There was no indication whatsoever that my system wasn't 'clean'.  Since 2018 Elements is working just fine, I think I'll avoid upgrading.

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    October 12, 2018

    Ruralrich, what errors did you encounter while installing Photoshop Elements 2018?  Have you encountered any new errors while installing Photoshop Elements 2019 on the Windows 10 computer?