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Photoshop Elements 2019

Community Beginner ,
Oct 11, 2018 Oct 11, 2018

I have Windows-10, and when I purchased Photoshop Elements 2018, I had to go through hoops in order to get the blasted thing to work.  That included changing settings in the operating system that, frankly, made me a little nervous.  Reading the forum, apparently this was a common problem other users encountered as well.  Has this been fixed?  There was no problem downloading the product, but getting it to open and work, never happened. 

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correct answers 1 Correct answer

Community Beginner , Oct 27, 2018 Oct 27, 2018

I've haven't purchased the 2019 version.  There was no kind of error code with the 2018 version.I just couldn't 'open' (for the lack of a better word) it.  I couldn't get to the tools the software provided.When I contacted the Adobe community, I got an answer back that had me change an internalsetting within Windows 10.  That fixed the problem.

On ‎Friday‎, ‎October‎ ‎26‎, ‎2018‎ ‎12‎:‎53‎:‎44‎ ‎PM‎ ‎PDT, Jeff A Wright <forums_noreply@adobe.com> wrote:

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Photoshop Elements 2019

Jeff A Wr

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Community Expert ,
Oct 11, 2018 Oct 11, 2018

if you have a clean 64bit os, there should be no problem with either 2018 or 2019.

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Community Beginner ,
Oct 12, 2018 Oct 12, 2018

There was no indication whatsoever that my system wasn't 'clean'.  Since 2018 Elements is working just fine, I think I'll avoid upgrading.

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Adobe Employee ,
Oct 12, 2018 Oct 12, 2018

Ruralrich, what errors did you encounter while installing Photoshop Elements 2018?  Have you encountered any new errors while installing Photoshop Elements 2019 on the Windows 10 computer?

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Community Beginner ,
Oct 27, 2018 Oct 27, 2018

I've haven't purchased the 2019 version.  There was no kind of error code with the 2018 version.I just couldn't 'open' (for the lack of a better word) it.  I couldn't get to the tools the software provided.When I contacted the Adobe community, I got an answer back that had me change an internalsetting within Windows 10.  That fixed the problem.

On ‎Friday‎, ‎October‎ ‎26‎, ‎2018‎ ‎12‎:‎53‎:‎44‎ ‎PM‎ ‎PDT, Jeff A Wright <forums_noreply@adobe.com> wrote:

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Photoshop Elements 2019

Jeff A Wright marked their reply on Photoshop Elements 2019 as helpful. View the full reply

Marked as helpful:

Ruralrich, what errors did you encounter while installing Photoshop Elements 2018?  Have you encountered any new errors while installing Photoshop Elements 2019 on the Windows 10 computer?

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Adobe Employee ,
Oct 29, 2018 Oct 29, 2018
LATEST

Thanks for the update, Ruralrich!

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