Recently downloaded Photoshop Elements from Dell.Said that download was successful yet cannot open the app when I try to open it it says there are no files.
[Title edited for question clarity and future forum search... Mod]
Did another download of product. This time I was able to unzip the files and try to do an installation. However I was not supplied with a serial number which I need in order to complete installation. I have contacted both Adobe and Dale and have yet not gotten anything as to a serial number so that I can complete the installation.
Your email from Dell verifying your purchase should have included (A) your serial number or (B) a redemption code
-Redemption Code to get serial number https://redeem.licenses.adobe.com/getserial
You need to re-read what you received from Dell, and contact Dell if you did not receive what you paid for
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