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Photoshop Elements trial will not download

New Here ,
Mar 11, 2022 Mar 11, 2022

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I'm a longtime Photoshop Elements user, but I just got a new MacBook Pro and my old version of PE won't work on the new laptop, so I wanted to download the trial of the new version of PE to give it a try before purchasing.  But no matter what I do, I can't get it town download the trial version.  If I click on "Get Started" on the Free Trial page, it just directs me to the next page, but no download appears to have been started.  So I click on "Try Restarting Download," and again, nothing happens.  I am logged into my Adobe account.  And I've tried on both Chrome and Safari and gotten the same result.  It's as if the download links are broken.  Any suggestions?

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correct answers 1 Correct answer

Community Expert , Mar 11, 2022 Mar 11, 2022

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Community Expert ,
Mar 11, 2022 Mar 11, 2022

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New Here ,
Mar 11, 2022 Mar 11, 2022

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That worked right away, thanks! 

 

 

 

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Community Expert ,
Mar 11, 2022 Mar 11, 2022

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You're welcome. icon_biggrin.gif

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