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simonf71757656
Participant
May 16, 2016
Answered

photoshop error

  • May 16, 2016
  • 1 reply
  • 499 views

everytime I update photoshop this dialog comes up

my log says this

05/15/16 21:31:11:434 | [INFO] |  |  |  |  |  |  | 4744 | *******************start of Download****************

05/15/16 21:31:11:434 | [INFO] |  |  |  |  |  |  | 4744 | GDE Version is 8.0.0.2 (BuildVersion: 6.0; BuildDate: Sat Feb 22 2014 15:29:30 )

05/15/16 21:31:11:434 | [ERROR] |  |  |  |  |  |  | 4744 | The windows error code is - 12180

05/15/16 21:31:11:434 | [ERROR] |  |  |  |  |  |  | 4744 | Failed to get the user proxy settings. Error is 12180. Ignoring the proxy setting in this case.

05/15/16 21:31:11:434 | [ERROR] |  |  |  |  |  |  | 4744 | failed to resolve the proxy setting on the machine

05/15/16 21:31:11:434 | [INFO] |  |  |  |  |  |  | 4744 | The file to be downloaded is http://agsupdate.adobe.com/win32/AdobeGCClient.zip

05/15/16 21:31:11:434 | [INFO] |  |  |  |  |  |  | 4744 | Going to download the file at C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient/AdobeGCClient.zip

05/15/16 21:31:11:434 | [INFO] |  |  |  |  |  |  | 4744 | Preference: Client has set the preference for single stream download

05/15/16 21:31:25:134 | [INFO] |  |  |  |  |  |  | 5900 | **File download complete.**

05/15/16 21:31:25:587 | [INFO] |  |  |  |  |  |  | 4744 | *******************End****************

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    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    May 16, 2016