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Photoshop / Illustrator / Indesign bug

New Here ,
Dec 13, 2019 Dec 13, 2019

Die Programme lassen sich öffnen, allerdings ist der Startbildschirm schwarz und erst über "Command -> N" kann ich ein neues Projekt starten.

Habe die Programme schon deinstalliert und neu installiert, allerdings tritt das gleiche Problem wieder auf.

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Creative Cloud
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Guest
Dec 13, 2019 Dec 13, 2019

Hi

Try setting these options in both Photoshop and Illustrator and restarting each app, you want get the Home Screen but it should enable you to open both apps correctly, I don't use Indesign but I'm sure there's a similar preference

Photoshop

2019-12-13 11_05_44-Preferences.png

Illustrator

2019-12-13 11_06_37-Preferences.png

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New Here ,
Dec 13, 2019 Dec 13, 2019

Thanks for your answer, but it doesnt work. 

 

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New Here ,
Dec 13, 2019 Dec 13, 2019

Ich habe dasselbe Problem seit ein Paar Stunden, die Programme lassen sich nicht öffnen. Sobald ich Photoshop starte, kommt nur ein scharzes Feld und sonst passiert nichts und ich kann weder eine Datei öffnen noch eine neue erstellen, noch überhaupt irgendwas machen....

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Community Expert ,
Dec 13, 2019 Dec 13, 2019
LATEST

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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