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November 6, 2020
Answered

Photoshop, InDesign

  • November 6, 2020
  • 2 replies
  • 306 views

I had Photoshop and InDesign on a laptop that got wet and crashed. All of the info on the MacBook Pro was put onto another MacBook Pro, same operating system and same model of computer. I can't get the programs to work now. It tries to get me to subscribe to the Cloud. Is there anything to do other than subscribe to the Cloud? I still have the Adobe Creative Suite and it will not install.

 

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Correct answer John T Smith

>will not install

 

Exactly which operating system and which CS version?

Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

2 replies

kglad
Community Expert
Community Expert
November 6, 2020

you'll need to reinstall you cs programs and to do that you'll need the installation files, your serial numbers and a compatible os.

 

for more help,

which cs version?

what os?

do you have your serial numbers and installation files, and if not, did you purchase from or register with adobe?

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 6, 2020

>will not install

 

Exactly which operating system and which CS version?

Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html