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Participant
June 3, 2020
Answered

Photoshop missing

  • June 3, 2020
  • 1 reply
  • 533 views

Hi there,

Just downloaded Photography Plan ( Trial version ) which supposed to have Photoshop included. However, it when proceeding to the Photoshop edit, it says it cannot be found. Thoughts? 

This topic has been closed for replies.
Correct answer Nancy OShea

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Requirements vary by product and platform.  So check each one.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Did you download and install Creative Cloud Desktop App?

You need that to manage your other apps & services including Photoshop, Lightroom CC and Lightroom Classic.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Post back if you still need help.

 

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
June 3, 2020

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Requirements vary by product and platform.  So check each one.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Did you download and install Creative Cloud Desktop App?

You need that to manage your other apps & services including Photoshop, Lightroom CC and Lightroom Classic.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Post back if you still need help.

 

Nancy O'Shea— Product User & Community Expert
Zdenka27Author
Participant
June 3, 2020

Thanks a bunch! Nope, just downloaded Creative Cloud Desktop App seconds ago and the Photoshop is now downloading!:) Fingers crossed!