Photoshop not start

[cesarel44777394]

I installed the photoshop app, but after 1 minute the program crashes with the following error.

?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="2.0.3" clientVersion="2.0.3" applicationName="Adobe Photoshop CC" applicationVersion="20.0.4" build="20190227.r.76" source="Windows-Client">

<time year="2019" month="4" day="16" hour="14" minute="42" second="13" timeoffset="60" timezone="ora legale Europa occidentale"/>

<user guid="939b02d1-1e1e-49e2-876e-53020f7a924b"/>

<system platform="Windows 10 Pro" osversion="10.0" osbuild="17763" applicationlanguage="it-it" userlanguage="it-IT" oslanguage="it-IT" ram="16248" machine="Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz" model="Intel64 Family 6 Model 158 Stepping 9" cpuCount="8" cpuType="8664" cpuFreq="4200 MHz"/>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFC604309C0">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FFC604309C0" symbolname="unknown"/>

<stackStatement index="1" address="0x00007FFCC36D4571" symbolname="D3DKMTOpenResource"/>

<stackStatement index="2" address="0x00007FFCC39C3548" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="3" address="0x00007FFCC39C323E" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="4" address="0x00007FFCC39C30D0" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="5" address="0x00007FFCC3A1529C" symbolname="RtlRunOnceComplete"/>

<stackStatement index="6" address="0x00007FFCC39F0348" symbolname="RtlReleaseSRWLockExclusive"/>

<stackStatement index="7" address="0x00007FFCC33E7974" symbolname="BaseThreadInitThunk"/>

<stackStatement index="8" address="0x00007FFCC3A0A271" symbolname="RtlUserThreadStart"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x00007FFC604309C0"/>

<register name="RBX" value="0x00007FFCC36F3750"/>

<register name="RCX" value="0x000000CD6EEFF4A0"/>

<register name="RDX" value="0x000001D8FD6D4F90"/>

<register name="RSI" value="0x0000000000000000"/>

<register name="RDI" value="0x0000000000000001"/>

<register name="RSP" value="0x000000CD6EEFF478"/>

<register name="RBP" value="0x000000000000C538"/>

<register name="RIP" value="0x00007FFC604309C0"/>

<register name="EFL" value="0x0000000000010202"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

<binaryImageSet>

<binaryImage start="0x00007FF78E6B0000" end="0x00007FF79BD17000" path="adobe\Photoshop.exe"/>

<binaryImage start="0x00007FFCC39A0000" end="0x00007FFCC3B8D000" path="ntdll.dll"/>

<binaryImage start="0x00007FFCC33D0000" end="0x00007FFCC3483000" path="kernel32.dll"/>

<binaryImage start="0x00007FFCBFCF0000" end="0x00007FFCBFF83000" path="KERNELBASE.dll"/>

<binaryImage start="0x00007FFCBDB20000" end="0x00007FFCBDBAC000" path="apphelp.dll"/>

<binaryImage start="0x00007FFCB9FE0000" end="0x00007FFCBA03A000" path="AcGenral.dll"/>

<binaryImage start="0x00007FFCC38D0000" end="0x00007FFCC396E000" path="msvcrt.dll"/>

<binaryImage start="0x00007FFCC3830000" end="0x00007FFCC38CE000" path="sechost.dll"/>

<binaryImage start="0x00007FFCC2710000" end="0x00007FFCC2832000" path="rpcrt4.dll"/>

<binaryImage start="0x00007FFCC37D0000" end="0x00007FFCC3822000" path="shlwapi.dll"/>

<binaryImage start="0x00007FFCC2FF0000" end="0x00007FFCC331C000" path="combase.dll"/>

<binaryImage start="0x00007FFCC0150000" end="0x00007FFCC024A000" path="ucrtbase.dll"/>

<binaryImage start="0x00007FFCC0250000" end="0x00007FFCC02CE000" path="bcryptPrimitives.dll"/>

<binaryImage start="0x00007FFCC36D0000" end="0x00007FFCC36F9000" path="gdi32.dll"/>

[kglad]

reset your preferences -   https://forums.adobe.com/thread/375776

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