Just recently bought new Macbook. I have downloaded creative cloud. I was able to download, install and open Acrobat Pro, but cannot open other apps after download and install. I uninstalled and reinstalled the creative cloud and the apps twice (restart computer) with no success.
I answered the question from post #1. i did not migrate any files from previous Mac.
The operating system is macOS Sierra.
I uninstalled and reinstalled creative cloud etc. and yes this was the code from my most recent installation. Each time I was able to download and operate Acrobat DC, but only download (but not open) photoshop and premiere. When I try to open, I will get no farther than the small window in the beginning and then when I check force quit I see that the app is not responding.
Ok Vanessaj2067678 the behavior, and errors, you are describing does point to a previous installation as causing the current errors. I would recommend completing the following steps to successfully install and utilize Photoshop, Premiere, and Acrobat.
If you encounter any new errors then please update this discussion with the errors from the logs. Each time you install the install log is appended too so the most recent error will be at the end of the file Vanessaj2067678.
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