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Photoshop trial version expired

New Here ,
Jul 21, 2021 Jul 21, 2021

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I have an annual photography plan and pay every month for photoshop.

The photoshop that is installed on my desktop doensn't work as it is mentionned that the free trial expired.

I do not need that free trial as I pay every month for the program.

I tried to reinstall, but that didn't change anything. It is still stuck.

Who can help me to fix this ?

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correct answers 1 Correct answer

Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

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Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

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Creative Cloud sometimes reverts to trial mode.  But that doesn't mean your subscription ended.  To be certain,  check your account status and ensure payment details are current below.

https://account.adobe.com/plans

 

Try logging-out of Creative Cloud desktop app and logging-in again with your PAID id and password. Also refer to the links that @John T Smith posted.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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