Photoshop update not working

[antonioc30407356]

GOOD NIGHT MY PHOTOSHOP NOT WANT TO UPDATE COMPLETELY WOULD LIKE TO KNOW WHAT I DO, ALREADY TRIED ON BUT NEVER attend AND THE INTERNET ALWAYS BUSY ALSO I NEED TO MAKE AN URGENT EDITION

[John T Smith]

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

What error message do you see?

[RICHARDKCOOPER]

I have the same issue. Downloading Photoshop. It says its downloading to my MAC but nothing happens. Using Creative Cloud same thing nothing hPPENS. MAC DISPLAYS CREATIVE CLOUD WANTS TO MAKE CHANGES. ENTER MAC password nothing happens. Creative does not appear.

[Govardhan.V]

Hmm , provide full permissions to Adobe folder under both System as well as User Libraries and then restart the computer and try to install Photoshop cc from Adobe Creative Cloud app again .

Steps  :

Quit Creative Cloud desktop application  and close All Adobe applications.

Step 1 :

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe

.

Right click on Adobe folder and select "GetInfo" option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,

Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Step 2:

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.

/library

3)Then navigate to Application Support>Adobe

.

Right click on Adobe folder and select "GetInfo" option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,

Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

[RICHARDKCOOPER]

No luck.

The tab opensI go to the Adobe site

The tab opens

Click to download Photoshop.

“Creative Cloud has new update window opens.

Install now

It starts to run.

Asks for admin password.

runs then gets to about 70% and the window disappears

Creative installer appears on desk top.

click it runs

Fails Code 86 Another instance is currently running.

There is no sign of Creative on the desktop.

The Creative Live icon is in the Launch applications area.

When you click it says Creative does not remain.

Cancel installer

Quit

Are you sure

yes.

Richard

[RICHARDKCOOPER]

My OS is EL CAPITAN 10.11.5

See previous message.