Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Please help: could not complete your request

New Here ,
Oct 25, 2020 Oct 25, 2020

Hi

everytine I try and do anything such as start a new project by adding a photo or even close the program I get the same error message (no code number):

could not complete your request because of program error.

i have uninstalled and reinstalled, checked for updates and now do not know what to do.

any help appreciated!

 

TOPICS
Activation , CC FAQ , Installation , New user
371
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 05, 2020 Nov 05, 2020

Please take a look here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-after-photoshop-22-0-update/td-p/11521599?page=1

 

If this doesn't help we need more information about your environment. Please consider including the following questions:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doin
...
Translate
Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

Yasmine5ED2, which Adobe application are you creating projects or adding photos to?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 05, 2020 Nov 05, 2020

Same problem here.  Photoshop.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 05, 2020 Nov 05, 2020
LATEST

Please take a look here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-afte...

 

If this doesn't help we need more information about your environment. Please consider including the following questions:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help to solve your problem.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines