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Hey everyone, I'm having this issue lately, I tried uninstalling an app from the Creative Cloud launcher and now I'm stuck in a loop.
It asks me if I want to keep the preferencies of the app, if I click to remove them it then asks me again few moments later. Did someone else found this issue? If so, how did you manage to solve it?
repair the cc app per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then
reinstall using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
NOTE: win 11 users that have trouble with the latest win 10 installer often
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Hi,
Which Adobe App are you trying to uninstall?
-Kanika
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Dreamweaver, but I had the same problem months ago with Substance Painter and I had to uninstall and delete every trace of CC on my computer. I thought that solved it but apparently it did not.
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reset the cc desktop app by making sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R
then try uninstalling dreamweaver.
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Didn't solve it.
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what if you opt to leave your preferences?
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It pop ups again, it's a loop, whatever I click doesn't matter, it comes back.
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repair the cc app per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then
reinstall using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.
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It worked for now, thanks!
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you're welcome.