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Participant
April 24, 2021
Question

Premier pro will not download

  • April 24, 2021
  • 2 replies
  • 190 views

hello! i just gave adobe my credit card information so that I may begin my trail of adobe premier. unfortunately when i download the program from creative cloud it says error CCXprocess running.  so I have to say my expieirence with Adobe is really bad so far. 

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2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
April 26, 2021

Gabe, what Adobe applications and versions are already installed on the MacBook?  Exactly what version of macOS is installed on the computer?

Gabe5DCFAuthor
Participant
April 24, 2021

also its a macbook with the latest OS