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Hi,
I bought Adobe Premiere Elements 13 last year for my windows pc. Now I also have a Macbook and would like to be able to use it on both PCs. I was able to download the Mac version, but when I entered the serial number I'm being told it's not correct (I double-checked - the number is correct...). So - any ideas? Anybody experienced the same thing? Or is it just not possible to use it on both systems? PLEASE HELP!!!
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I bought it on amazon. There you can buy the download version and get both downloads (PC and Mac) in one package. The serial number is the same for both. But I guess that's just for the new version, and PE13 probably didn't have this possibility. So now I bought PE 15 (also in a bundle with Photoshop cause it was real good deal!) and will be able to use both programs on the windows pc as well as the Mac ...so happy about that! 😃
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You don't put diesel in a gasoline car, and you can't use a Windows serial number for a Mac version
install http://www.parallels.com/ "emulator" on your Mac to run Windows programs
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But there also IS the same program for both systems... so there should be a way that I use the product I bought somehow (at least, that's what I think...). Why are there different serial numbers for the systems when it's the same program/product they're selling? =/
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It is NOT the same program... the Windows and Mac versions may LOOK the same on the outside, but they are NOT the same on the inside
As you have already found out for yourself... you may not use a Windows serial number for the Mac version
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Too bad... *sigh* I hate it when you have to buy the same stuff twice... =/
Thanks for your answers!
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install http://www.parallels.com/ "emulator" on your Mac to run Windows programs
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I found a solution that'll work best for me: I just bought the new (download) version (Adobe Premiere Elements 15) on Amazon and now have the download links for both the windows pc as well as the mac.
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Download links are no good without a cross platform serial number
Does what you bought SAY the serial number will work for both Mac and Windows?
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When I look at the buying page, I see a window to select ONE platform, Mac OR Windows... not both
Where did you buy that it says you may use one purchase for both platforms?
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I bought it on amazon. There you can buy the download version and get both downloads (PC and Mac) in one package. The serial number is the same for both. But I guess that's just for the new version, and PE13 probably didn't have this possibility. So now I bought PE 15 (also in a bundle with Photoshop cause it was real good deal!) and will be able to use both programs on the windows pc as well as the Mac ...so happy about that! 😃
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i bough the win version and i need to buy aq new license to use it on my MAC ?
[Edited by moderator]
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unless you purchased a dual license app, yes.
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Yes, that was the case. I tried to install the Windows variant on the macOS and I could not find the download so I had to buy the 2025 version. Unfortunate and I hate this greedy &*&*^ corporation.
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keep your install files and serial numbers secure to prevent the next problem.
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Elements is a 3-year license, 2025 ~ 2028.
If you ever need to reinstall it, a link to your download should be in your online account below.
https://account.adobe.comp/products
Make a note for future reference.
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