Premiere keeps crashing and lines appear on screen! Please help!!

[lindae73085034]

Hi,

I have a (BIG) issue with my Adobe/Premiere Pro. The first one being lines appearing on my screen (see attached). I spoke to Apple several times, even brought it in for repair but they found nothing wrong and ultimately said it is 100% Adobe's fault.

But the most annoying part is that the programme also keeps crashing! At least once a day. I have the latest update of Adobe/ Premiere and iOS.

I have 16GB of RAM, the laptop is a 3 months old Macbook Pro. I also have a 6 year old Macbook Pro at home with 8GB and this has never happened to that!

Please help!!

Some specs:

Intel Iris Pro 1536 MB

16 GB 1600 MHz DDR3

2.2 GHz Intel Core i7

[kglad · Accepted solution]

disable GPU usage during playback (or render) go to File>Project Settings>General. Set the Renderer to Mercury Playback Software Only