Premiere Pro CC plan

[juvenilezd51373573]

Hello guys, i have a problem. I want to cancel my plan for adobe as i will be going to holiday soon and won't use the software for a while. But i got an error recently saying:

'Billing error

There is an issue with your payment. Please update your billing information for uninterrupted service.

Retry this payment method .

I can't see the option to cancel or anything, any solution?

nothing else.. Anyone can help pls? 😕 i need cancel.

[kglad · Accepted solution]

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html