I have tried everything, uninstalled creative cloud deleted every adobe related file on my system, rebooted, redownloaded creative cloud, and its the same error. Premiere Pro will get to 4% and then just freeze permanently. Im able to download Acrobat Reader, and I've had Premiere Rush installed and used that program.
I do have a windows 10 computer x64, the computer is fine, shows that hardware is not the issue.. any ideas?? please help!!
Device name DESKTOP-4260V31
Processor Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz 3.00 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?
If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).
Thank you, I do have NVIDIA, i have 2 HDD. 1 is 1TB with 400GB free , that is the HDD i'm trying to install on
1 HDD is a ADATA SU630, and the other HDD is WDC WD10EZEX-60WN4A1
There's an Adobe agent doing it remotely, still not working after the tool
I will get the video card info, once they're done remotely on my pc
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