• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Pro

New Here ,
May 24, 2014 May 24, 2014

Copy link to clipboard

Copied

Hi,

I just migrated Premiere Pro and After Effects CC to my MacPro running Mavericks 10.9.3 and opening booting both apps instantly crash generating an Apple crash report.

Both apps worked fine on a Mac Book Pro also with Mavericks.

I removed the Nvidia CUDA preference panel knowing this to be an issue.

I'm now considering an uninstall of both apps and a fresh install.

I'm also running 4 other CC apps, PS, LR, BR and ID which so far work fine.

Any suggestions please?

Thanks

Derek

TOPICS
Creative Cloud

Views

313

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
May 24, 2014 May 24, 2014

Copy link to clipboard

Copied

Hi Hudso,

MIgration of Adobe softwares from one computer to other often cuase such issues.

Recommendation is to install the softwares properly.

I would suggest to download and install these software's properly from creative,adobe,com website.

Thanks,

Manish Sharma

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 24, 2014 May 24, 2014

Copy link to clipboard

Copied

LATEST

Hi Manish,

Thanks for your suggestion to freshly install the apps.

I have not yet had any issues with using the Migration assistant until now though I see plenty of people who have encountered problems.

I'm in the process of uninstalling and reinstalling both apps and also checking permissions on these as I have seen elsewhere on this forum that an iMac user solved the exact same problem this way.

On Mavericks the library is hidden apparently so it is necessary to un-hide them in Terminal using a command.

Thanks again for your suggestion.

Derek

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines