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Premiere Pro

New Here ,
May 24, 2014 May 24, 2014

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Hi,

I just migrated Premiere Pro and After Effects CC to my MacPro running Mavericks 10.9.3 and opening booting both apps instantly crash generating an Apple crash report.

Both apps worked fine on a Mac Book Pro also with Mavericks.

I removed the Nvidia CUDA preference panel knowing this to be an issue.

I'm now considering an uninstall of both apps and a fresh install.

I'm also running 4 other CC apps, PS, LR, BR and ID which so far work fine.

Any suggestions please?

Thanks

Derek

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Creative Cloud

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May 24, 2014 May 24, 2014

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Hi Hudso,

MIgration of Adobe softwares from one computer to other often cuase such issues.

Recommendation is to install the softwares properly.

I would suggest to download and install these software's properly from creative,adobe,com website.

Thanks,

Manish Sharma

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New Here ,
May 24, 2014 May 24, 2014

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Hi Manish,

Thanks for your suggestion to freshly install the apps.

I have not yet had any issues with using the Migration assistant until now though I see plenty of people who have encountered problems.

I'm in the process of uninstalling and reinstalling both apps and also checking permissions on these as I have seen elsewhere on this forum that an iMac user solved the exact same problem this way.

On Mavericks the library is hidden apparently so it is necessary to un-hide them in Terminal using a command.

Thanks again for your suggestion.

Derek

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