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problem after ps 5 instalation

New Here ,
Dec 14, 2011 Dec 14, 2011

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dear friend

 

    i was already adobe cs5 member . recently i was formet my pc. when i reinstall ps cs5 i found the problem that my account is not able to axis.please take suitable step and continue my account.

padmanaban from India

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Adobe Employee ,
Dec 14, 2011 Dec 14, 2011

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Are you having problems with the serial number of your Adobe Account (email and password)?

If your problem is related to your Adobe account, read this article : http://kb2.adobe.com/cps/167/tn_16721.html

If your problem is related to serial number, see this article. http://kb2.adobe.com/cps/152/tn_15290.html. See the section "My serial number does not work"

Contact customer support (http://www.adobe.com/support/contact/) if you still face problems.

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