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Problem at installing trial; Photoshop CS6 stuck installing C++ Redistributable Package (X86)

New Here ,
Dec 10, 2015 Dec 10, 2015

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Hello! I have a problem to install Photoshop CS6. When I try to install trial, it stuck installing C++ Redistributable Package (X86) (a have a Windows on 64 bits). I have been waiting for over 2 hours and it arrived at 'about 900 minutes remaining'. I'd be very happy if you could help me

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correct answers 1 Correct answer

Engaged , Dec 10, 2015 Dec 10, 2015

I would totally remove Photoshop related stuff by using https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Remove that C++ package from PC

Restart PC

Install Package

Try installing trial

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Adobe Employee ,
Dec 10, 2015 Dec 10, 2015

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Moving to the correct forum.

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New Here ,
Dec 10, 2015 Dec 10, 2015

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I'm sorry, but I am new on adobe forums and i saw here photoshop, and I wrote here

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Engaged ,
Dec 10, 2015 Dec 10, 2015

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I would totally remove Photoshop related stuff by using https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Remove that C++ package from PC

Restart PC

Install Package

Try installing trial

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines