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Problem in a payment

New Here ,
Jun 03, 2019 Jun 03, 2019

hey, i press to pay and i get empty page white page

why i cant to pay ?

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Creative Cloud
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Adobe Employee ,
Jun 03, 2019 Jun 03, 2019

Hi,

Billing and payments related queries can be handled by our support teams available on Chat/Phone only, I would request you to use the Chat button given in the bottom right corner of this page Contact Customer Care​ to start a chat.

Hope this helps.

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New Here ,
Jun 03, 2019 Jun 03, 2019

I try to speak with agent but its not help me...

idont speak English good,

i try to buy now and i cant i dont now why

when time i press in a website on “buy now” it move me to empty page everything in white...

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Adobe Employee ,
Jun 03, 2019 Jun 03, 2019

Moving your query to Adobe Creative Cloud​ community, experts here will be able to assist you better.

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Community Expert ,
Jun 03, 2019 Jun 03, 2019
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New Here ,
Jun 03, 2019 Jun 03, 2019

hey tanks you for help but it's not work...

that no of on from my problem, my problem its when I'm in a website to buy product (all apps) I will press on "buy now" and I get empty page(everything in whit) I add photo on this comment.

צילום מסך 2019-06-03 ב-21.00.01.png

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Community Expert ,
Jun 03, 2019 Jun 03, 2019
LATEST

Try a different desktop browser like Chrome or Firefox that allows cookies and does not have script blockers.

Nancy O'Shea— Product User, Community Expert & Moderator
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