Problem Installing Elements 15

[Orca1]

I just received from Amazon the disc adobe photoshop elements 15. Inserted the Disc and Auto Play.exe started to install. The following message came up.

Invalid Unicode file

.\Auto Play\main.ini

then

Error: Main_File_Version

then

Error: Product_Registry_Parent

then

Error: Product_Registry_key

What can I do to load this program?

Thanks,

Ron

[kglad]

copy the disc files to a desktop directory and install from that directory.

[Orca1]

Thanks for the help.  Not familiar how to go about this.

[kglad]

do you know how to use a file browser to copy files?

if not, google: <your os> how to copy files

[Orca1]

I googled  <your os> and it only tells you about a Mac computer.

Ron

[kglad]

what's your os?

[Orca1 · Accepted solution]

kglad,

Thank you very much for the time you spent trying to help me with this problem. Somehow this morning I was able to get it to install.  Not sure what I did different.  I wish I had more info so others who might have this problem would not be as crazy as I was in trying to resolve it.  I really appreciate your time and concern. To answer your question I run with Windows 10.

Ron

[kglad]

you're welcome, and glad to hear all's well.