Copy link to clipboard
Copied
Hello
when im installing photoshop and flash cc i get this error
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: DR012 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} ----------- ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\User\AppData\Local\Temp\{D4AFBFB0-10C5-4615-B0C5-AF98EA92F605}\Flash_Professional_14_LS20\Adobe Flash Professional CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com ----------- Payload: Adobe Flash Professional CC 2014 14.0.0.0 {AA704223-E11C-11E3-8A38-C09A633B72AF} ----------- ERROR: DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 153) how can i fix it? my OS is windows 8.1
thank you
Copy link to clipboard
Copied
Fiona 24 for information on how to resolve Exit Code 6 errors please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now