Hi Atul_Saini, I followed your instructions from the link you gave me.
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Files that are installed during a failed installation, or that are left behind when an application is removed, take up hard disk space and can cause problems when you install or run a newer version of the Adobe application.
To delete files from a previous Adobe application installation:
If the Adobe application folder exists, drag it to the Trash. By default, the folders are located in the Applications folder on the hard disk.
Drag the preferences folder to the Trash from the Users/[User]/Library/Preferences folder. (For example, drag the Acrobat folder to the Trash.)
Drag the application PLIST file ([file name]), located in the Users/[User]/Library/Preferences folder, to the Trash. Skip this step if the Adobe application doesn't include a PLIST file.
- If you don't have other Adobe applications installed on your computer, drag each of the Adobe folders to the Trash from the following locations:
- Users/[User]/Library/Application Support
- Library/Application Support
- Empty the Trash. If you receive a message that items are locked and cannot be deleted, press Option as you choose Special > Empty Trash to override the lock.
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I deleted all files for Adobe Creative Cloud 2015 but NOT the files for Adobe Creative Suite or Adobe Creative Cloud. The computer I use at work still has:
Adobe Creative Suite CS3
Adobe Creative Suite CS5
Adobe Creative Suite CS6
Adobe Creative Cloud
Adobe Creative Cloud 2014
I'm still getting the same error.
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Exit Code: 15
Please see specific errors below for troubleshooting. For example, ERROR: DW051 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
ERROR: DW051: Dependency of session payload {3E7FC757-D497-4C89-A935-7D38E2164E85} Shared Technology Photoshop Camera Raw 8 8.0 has changed.
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System Requirements
I clicked on System Requirements link.
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Illustrator CC (2015) system requirements and language versions
Mac OS
- Multicore Intel processor with 64-bit support
- Mac OS X v10.9 or v10.10
- 2 GB of RAM (8 GB recommended)
- 2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable fl ash storage devices)
- 1024 x 768 display (1280 x 800 recommended)
- To use the GPU performance features: Your Mac should have a minimum of 512 MB VRAM (2 GB recommended), and your computer must support OpenGL version 4.0 or greater.
- Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
- To check for VRAM values:
Mac 10.9: Click Mac > About This Mac > More Info (Graphics information)
Mac 10.10: Click Mac > About This Mac (Graphics information) - To check if your computer supports the required OpenGL version (4.0 or later), check this Apple Support document.
InDesign CC (2015) system requirements and language versions
Mac OS
- Multicore Intel processor
- Mac OS X v10.9 or v10.10
- 2 GB of RAM (8 GB recommended)
- 2.5 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
- 1024 x 768 display (1280 x 800 recommended) with 32-bit video card; supports Retina display
- Adobe® Flash® Player 10 software required to export SWF files.
- Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services. *
Photoshop CC 2015 system requirements and language versions
Mac OS
- Multicore Intel processor with 64-bit support
- Mac OS X v10.9 (64-bit) or v10.10 (64-bit)
- 2 GB of RAM (8 GB recommended)
- 2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
- 1024x768 display (1280x800 recommended) with 16-bit color and 512 MB of VRAM (1 GB recommended)*
- OpenGL 2.0–capable system
- Internet connection and registration are necessary for required software activation, membership validation, and access to online services.**
* 3D features will be disabled with less than 512MB
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Does this computer meet the System Requirements?
Thanks for all your help!
1 Correct answer
8
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