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Problem to install Illustrator Cs6

Guest
Jun 11, 2013 Jun 11, 2013

Hello.

I have a problem to install cs6 Illustrator Trial.

The problem is:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DF015 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s)

----------- Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED} -----------

ERROR: DF015: Unable to delete symlink "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 2135)

-------------------------------------------------------------------------------------

I've downloaded and used Cs Cleaner Tool for installation problems, restart my system and try to install again, but the problem continues.

Somebody, can help me plis? Thank you!

TOPICS
Creative Cloud
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Adobe Employee ,
Jun 11, 2013 Jun 11, 2013
LATEST

Sanandus18 you have a file permission failure and are currently unable to delete the Illustrator application within the /Applications/Adobe Illustrator CS6/ folder.  Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html for information on how to adjust your file permissions.

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