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Question

Problem with installing Lightroom 6 on new PC

Forum|Forum|7 months ago
July 15, 2025
2 replies
1673 views

I have Lightroom 6 on CD-ROM with perpetual licence (2016). It stopped working on my old PC. I bought a new one, with recommended by the Adobe consultant OS Windows Home 10 (not the WH 11!). Then I installed successfully LR6 on a brand new PC (in order to avoid any interference, PC is still without any other software except the OS), but when I want to open it, it requires to sign in on Adobe website (see attached screenshot). Unfortunately, even after signing in (I attached the screenshot), nothing happens - it still asks for signing in and LR6 does not open. I tried to sign in several times, the same result. I want to use my perpetual licence and don't want to buy subscription. What shall I do?

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Nancy OShea

Community Expert

Get an old computer for which LR6 was intended.

Save your Win11 machine for use with modern software.

Creative Cloud Photography (Annual & Monthly plan options).

Includes the following:
Photoshop CC and Photoshop on iPad
Camera Raw
Lightroom on desktop, mobile and the web
Lightroom Classic (similar to LR6)
Portfolio website + hosting
https://www.adobe.com/creativecloud/photography.html

Creative Cloud Bundles & Single App Plans for mobile, web & desktops
https://www.adobe.com/creativecloud/plans.html

Nancy O'Shea— Product User & Community Expert

M

Maria_K?dzierska4524Author

Participating Frequently

My old computer stopped working. I bought a new one, but with originally installed older OS, as I was informed by the Adobe consultant (it took some time to find it). There is information that LR6 runs under WH10. I don't want to pay for any monthly or annual options. I want to use my perpetual license and I should be able to do so on the older OS I actually have. Thus, please let me know what shall I do to use the LR6 on my computer with old OS WH10.

Nancy OShea

Community Expert

My old computer stopped working.
By @Maria_K?dzierska4524

=========

OK. Understood.

WINDOWS 10 END OF LIFE -- Oct 14, 2025

https://support.microsoft.com/en-us/windows/windows-10-support-ends-on-october-14-2025-2ca8b313-1946-43d3-b55c-2b95b107f281

"If you have devices running Windows 10, we recommend upgrading them now to Windows 11."

Which is more important to you?

1) A safe & secure operating system that provides you with a stable computing experience & all the modern features?

2) Clinging to outdated legacy apps from 13+ years ago?

You can't have it both ways. This is the decision that you must make. Choose wisely.

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

update your os and default (non-opera) browser.

https://community.adobe.com/t5/download-install-discussions/signing-into-and-activating-legacy-adobe-applications/td-p/14372541?linkId=100000317260086

M

Maria_K?dzierska4524Author

Participating Frequently

Update to WH11? I was informed that it will not run under WH11. I use Chrome.

M

Maria_K?dzierska4524Author

Participating Frequently

Finally, the screen change and open "Adobe Software License Agreement" (attached screenshot). After choosing "Accept", the window closes and nothing happens. When I try to open LR6 one more time, it comes back to the first screen that requires to sign-in.

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