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My company bought a license for use Adobe Acrobat 9.0 WIN for two users (being me one of those two).
It's a TLP license "Acrobat Professional 9.0 WIN AOO License E (54026328)".
I have changed my personal computer and now I have installed Acrobat X and the serial number is not working.
(I can provide more details if necessary)
What must I do?
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do you have the acrobat 9 installed on the new computer and then when you are installing the acrobat X then it is not accepting the serail number
or is it the fresh installtion of acrobat X on thenew machine
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it's the fresh installation of acrobat X
i wan't able to find a downloading link for the 9.0 version anywhere...
(thanks manish!)
what happen when you enter the serial number...can you take the screen shot .
This is the screetshot.
the serial number is for the acrobat X pro or standard , it seems the serial number and the product is not matching.
Please check in the order history for the product description , is it acrobat x pro or standard
Hello Manish,
This is the licence I have:
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this license is for the Acrobat 9 pro and the setup you are running is the Acrobat 10 pro...and this could be the reason it is not working.
the serial number of one version doesn't work in the other version., you need to have the acroat 9 pro setup inorder to use this serial number.
yes, you're right.
this is the problem. i don't have the acrobat 9.0 setup and i don't know where to find it... any idea?
http://prodesigntools.com/tag/ddl
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