Problem with Subscribing for Photoshop CS5.1 Extended Subscription Edition

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Okay, so it goes like this... (I just downloaded and tried to set up Photoshop) The part where I put the serial number worked just fine with the green check sign and all.

But after that and me signing in, the dialgue box goes like: "We were unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition.

Please choose Close and re-launch your product. You will be prompted to start your subscription once you launch the product."

So I clicked close and re-launched Photoshop. But when the same dialogue box came out, the same thing happened; even after I correctly filled in the serial numbers,

I still couldn't subscribe for Photoshop and thus have a trial account of 30 days instead of a full version.

Please help me soon and Thank you.

[Jeffrey_A_Wright · Accepted solution]

For the best assistance, I recommend our chat support at http://adobe.ly/tl8Vx7.  Our chat representatives can provide a personalized experience to resolve the issues you describe.