Problems again and again with "Not yet installed"
Hello everybody,
I am slowly growing extremely unnerved about something that keeps on coming up all the f*&/ time. I am a scubscriber to Adobe CC Photography Plan. Again and again, when the CC-App restarts it tells me that Photoshop and Lightroom have not yet been installed. But they are. When I re-install them, it tells me that I´m in a test-phase. I have gone through the process of de- and re-installing the whole and complete CC with every bit and piece but it always keeps on coming up.
I am then supposed to re-register my product.
After that PS&LR work again but all my previous settings are gone. I have to completely redo my workspaces again. Also, the last time this happened (today), suddenly all lens profiles for the auto-lens distortion fix have vanished into nothingness.
I have also done the following things offered by the generic Adobe "support":
1. ran Hosts-file fixer (Result: "0 Hosts filed repeaired")
2. manually fixed Hosts-file folder by deleting everything referring to adobe in it, then replacing the original one with that new one
3. gone through the procedure of checking the permissions for administrator & users. They were already in the state that they should be in.
I wonder if this is something that has been occurring to other users and what you did to fix it. Since it is utterly impossible to reach anyone anywhere in any way connected to an actual "Support", I am slowly but surely moving towards cancelling my subscription. I have to be able to work on my stuff without constantly fearing that there will be an interruption or that I have to continually start from the beginning agan. That´s really totally unacceptable and I don´t get it that this happens to such a large player like adobe.
Sooo.. . .
if anyone has a way to offer me assistance since Adobe cannot, I would be really greatful.
in any way,
have a good day.
Heiko
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