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Participant
June 24, 2016
Answered

PROBLEMS INSTALLING THE CREATIVE CLOUDS AND ACROBAT READER DC PRO

  • June 24, 2016
  • 2 replies
  • 1819 views

I try to download the Creative Cloud and your applications two weeks ago and I can't. In the case of Creative Clouds the error message that appears is error 50. In the case of Acrobat Reader DC Pro, the message says that it is not possible to record the key in the registry. Someone can help me, please?

This topic has been closed for replies.
Correct answer Govardhan.V

Run Acrobat Cleaner tool once and check :

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2 replies

Sheena Kaul
Legend
June 28, 2016
alpanak52693418
Participating Frequently
June 25, 2016

Hi LUCIANO%20CAVALCANTE,

Please refer to the link mentioned below for error code 50,

Adobe Creative Cloud CC Update is not being installed - error code 50

Let us know if that helps.

Participant
June 27, 2016

Thank you friend. Now I can install the Creative Clouds however when I install the Acrobat dc pro to from creatice clouds the error message 7.

When I try to install the Acrobat DC Pro by installer displays the message that it is not possible to record the registry key. Can you help me?

Govardhan.V
Participating Frequently
June 27, 2016

If possible , please post screenshot of error message.