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problems to get my serial number

Guest
Dec 03, 2011 Dec 03, 2011

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I bought the Student and Teacher Edition auf CS5.5 Production Premium (from a german reseller, I live in Germany). The manual says, that I have to type in my product code in this page to get my serial number: http://www.adobe.com/de/education/students/studentteacheredition/order_fulfillment.html

But this page doesn't exist! Can anybody help me?

Thank you, L. Kerkeling

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New Here ,
Dec 03, 2011 Dec 03, 2011

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I also have the same problem.

I bought the student's version of Adobe CREATIVE SUIT.

The website is broken.

I tried to talk to the support team but they are not helpful.

They just said: We are the support team, we have no idea what's going on.

This is so shit because it is like this since 2 DAYS!

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Guest
Dec 03, 2011 Dec 03, 2011

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I'm having the same problem.

Hope it will work soon!

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New Here ,
Dec 03, 2011 Dec 03, 2011

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I was talking with someone in the chat from the team.

They said the page has technical problems but they don't now when it will be solved.

I am not even sure if Adobe is informed because when I asked them to tell

the problem to the Technical Service, they just didn't answer and couldn't help me.

I just now it is like this since 2 days.

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New Here ,
Dec 05, 2011 Dec 05, 2011

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I am having the same problem  - this have been going on for some time not good service at all !!! I want to install the software and start using it  !!!

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Adobe Employee ,
Dec 05, 2011 Dec 05, 2011

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LATEST

We have been experiencing some difficulties with our educational eligibility page.  For now please submit your information too https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=de&issue=z015&csedutype=STE.  I apologize for the inconvenience.

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