Probme installation Adobe Creative Cloud Mac Mini M1 OS Ventura 13,3,1

[stéphanec92897685]

bonjour !

Je viens de recevoir mon mac mini M1 OS Ventura 13,3,1 et je n'arrive pas à installer creative cloud 

j'ai le message d'erreur ( Code Erreur 1et pourtant j'ai bien les droits admin... 

Help...

Merci d'avance 

Stéphane

Hi

I have just received my Mac Mini M1, ( OS 13,3,1)  Unfortunately no way to install Adobe Creative Cloud ... i have the error Code 1 dispite my profil is admin on it....

Help!!

Stéphane

Thanks a lot !

[kglad · Accepted solution]

reinstall using a new administrator privileged account per, https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

[stéphanec92897685]

It works after creation of new admin profil and utilization of uninstaller program from adobe ( the silicon puce one....because my mac mini is M1 from 2020).....thanks !!

[kglad]

@stéphanec92897685 

good to hear (and you're welcome).