product key not valid

[sl83622336]

i have downloaded and installed photoshop and premiere on mac. But when i insert product key (in the window of adobe is for windows) this is not valid number.

What i do?

[Ned Murphy]

Error "The serial number is not valid for this product" | Creative Suite

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

[sl83622336]

The installer is platform-specific. The serial number for Windows does not work for Mac OS.

Wow

Maybe i must to buy another license for mac. Monday i contact Adobecare.

[sl83622336]

Can i change the license from windows to mac? Because i have iMac.

[thatsmauri · Accepted solution]

Hi sl83622336,

you can, but you may need to contact 'Adobe Customer Care' for that. More details:

» Exchange an Adobe product for a different language or platform version

Kind Regards,
Maurice

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[sl83622336]

I have downloaded another for mac. Thanks