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Programs not opening/loading

New Here ,
Aug 12, 2017 Aug 12, 2017

So recently non of the adobe applications will open or load, ive uninstalled and re-installed the them (photoshop, illustrator, animate(flash)) and they dont open at all. I go into creative cloud to open them and nothing happens ive even unistalled creative cloud and reinstalled it too but nothing loads or opens.

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Aug 15, 2017 Aug 15, 2017

reset your preferences -

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\ :: Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and  /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

photoshop:  https://forums.adobe.com/thread/375776

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Community Expert ,
Aug 15, 2017 Aug 15, 2017
LATEST

reset your preferences -

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\ :: Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and  /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

photoshop:  https://forums.adobe.com/thread/375776

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