PS5

[richardc88104265]

I bought PS4, then upgraded to PS5. I just got a new computer and I want to install the PS5 I own on it. How do I do this? And I have an Epson 7600 printer that only works with XP. Since I also have PS5 on my laptop, do I need to get another license so I will have PS5 on all three computers? Any help where to go from here will be appreciated. Thank you.

[Peru Bob]

Photoshop 5 or Photoshop Elements 5?

[richardc88104265]

not elements

[Peru Bob]

You need two licenses to run on three computers.  Unfortunately, you can no longer purchase a license for version 5.

If you deactivate it on one computer, you can install it on the new computer.

You will need the installation disc, your PS5 serial number, and your PS4(since it was an upgrade) serial number.

[richardc88104265]

Unfortunately, I don't have the PS4 disc. I do have the both serial

numbers. I tried downloading PS4, but I can't open it.

[Ronald Keller]

You don't need the PS4 disc, only the serial number.

Just install PS5, at some point it will ask for the PS4 number.

[richardc88104265]

Do I have to cancel the license I use for the XP computer first? And if so,

do you or anyone else have a suggestion as to how I can keep using the

7600? When the asked the folks at Epson about it, they told me I was out of

luck.

On Sun, Jan 22, 2017 at 3:08 PM, Ronald Keller <forums_noreply@adobe.com>

[Peru Bob]

Click for underline:

Do I have to cancel the license I use for the XP computer first?

No. Use any two of the three.

[TanujSandal]

Moving to Downloading, Installing, Setting Up​

[richardc88104265 · Accepted solution]

I ended up buying an old but funtional XP computer just for the 7600. All works well, I'm glad to say.

[kglad]

good to hear.

[jane-e]

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@richardc88104265 wrote:

I ended up buying an old but funtional XP computer just for the 7600. All works well, I'm glad to say.

---

Hi Richard,

May I ask the what, why, where, and how of coming back to tell us how you solved your issue six years and a week since you first posted on January 22, 2017? 

I've marked your answer correct; I'm just wildly curious about the time lag!

Jane

[richardc88104265]

Yikes! I have no idea. Can you refresh my memory?

<signature links removed-kglad>

[kglad]

@richardc88104265 

don't reply via email or remove your signature before replying. those links can trigger your banning.

and go to the adobe forums (https://community.adobe.com/t5/download-install-discussions/ps5/m-p/13539509#M567337) and refresh your memory regarding your  2017 posts